Követés
Donald (Don) L. Ferrin
Donald (Don) L. Ferrin
Professor of Organisational Behaviour & Human Resources
E-mail megerősítve itt: smu.edu.sg - Kezdőlap
Cím
Hivatkozott rá
Hivatkozott rá
Év
Trust in leadership: Meta-analytic findings and implications for research and practice.
KT Dirks, DL Ferrin
Journal of applied psychology 87 (4), 611, 2002
52302002
A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents
DJ Kim, DL Ferrin, HR Rao
Decision support systems 44 (2), 544-564, 2008
45302008
The role of trust in organizational settings
KT Dirks, DL Ferrin
Organization science 12 (4), 450-467, 2001
36062001
Removing the shadow of suspicion: the effects of apology versus denial for repairing competence-versus integrity-based trust violations.
PH Kim, DL Ferrin, CD Cooper, KT Dirks
Journal of applied psychology 89 (1), 104, 2004
13082004
Trust and satisfaction, two stepping stones for successful e-commerce relationships: A longitudinal exploration
DJ Kim, DL Ferrin, HR Rao
Information systems research 20 (2), 237-257, 2009
13002009
When more blame is better than less: The implications of internal vs. external attributions for the repair of trust after a competence-vs. integrity-based trust violation
PH Kim, KT Dirks, CD Cooper, DL Ferrin
Organizational behavior and human decision processes 99 (1), 49-65, 2006
6732006
Direct and indirect effects of third-party relationships on interpersonal trust.
DL Ferrin, KT Dirks, PP Shah
Journal of applied psychology 91 (4), 870, 2006
5112006
The use of rewards to increase and decrease trust: Mediating processes and differential effects
DL Ferrin, KT Dirks
Organization science 14 (1), 18-31, 2003
4822003
Silence speaks volumes: the effectiveness of reticence in comparison to apology and denial for responding to integrity-and competence-based trust violations.
DL Ferrin, PH Kim, CD Cooper, KT Dirks
Journal of Applied Psychology 92 (4), 893, 2007
4402007
Can I trust you to trust me? A theory of trust, monitoring, and cooperation in interpersonal and intergroup relationships
DL Ferrin, MC Bligh, JC Kohles
Group & Organization Management 32 (4), 465-499, 2007
4302007
It takes two to tango: An interdependence analysis of the spiraling of perceived trustworthiness and cooperation in interpersonal and intergroup relationships
DL Ferrin, MC Bligh, JC Kohles
Organizational Behavior and Human Decision Processes 107 (2), 161-178, 2008
3742008
Interpersonal trust within negotiations: Meta-analytic evidence, critical contingencies, and directions for future research
DT Kong, KT Dirks, DL Ferrin
Academy of Management Journal 57 (5), 1235-1255, 2014
2572014
Understanding the effects of substantive responses on trust following a transgression
KT Dirks, PH Kim, DL Ferrin, CD Cooper
Organizational Behavior and Human Decision Processes 114 (2), 87-103, 2011
2452011
Trust differences across national-societal cultures: Much to do, or much ado about nothing
DL Ferrin, N Gillespie
Organizational trust: A cultural perspective, 42-86, 2010
1622010
Repairing trust with individuals vs. groups
PH Kim, CD Cooper, KT Dirks, DL Ferrin
Organizational Behavior and Human Decision Processes 120 (1), 1-14, 2013
1612013
Antecedents of consumer trust in B-to-C electronic commerce
DJ Kim, DL Ferrin, HR Rao
AIS, 2003
1412003
A study of the effect of consumer trust on consumer expectations and satisfaction: The Korean experience
DJ Kim, DL Ferrin, HR Rao
Proceedings of the 5th international conference on Electronic commerce, 310-315, 2003
1222003
Designing trustworthy organizations
RF Hurley, N Gillespie, DL Ferrin, G Dietz
MIT Sloan Management Review 54 (4), 74, 2013
832013
What are the determinants of interpersonal trust in dyadic negotiations? Meta-analytic evidence and implications for future research
SC Lu, DT Kong, DL Ferrin, KT Dirks
Journal of Trust Research 7 (1), 22-50, 2017
662017
THE EFFECTS OF TRUST IN LEADERSHIP ON EMPLOYEE PERFORMANCE, BEHAVIOR, AND ATTITUDES: A META-ANALYSIS.
KT Dirks, DL Ferrin
Academy of management proceedings 2000 (1), 1-1, 2000
472000
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Cikkek 1–20