Managing B2B customer churn, retention and profitability A Tamaddoni, S Stakhovych, M Ewing Industrial Marketing Management 43 (7), 1258-1268, 2014 | 192* | 2014 |
Modeling customer churn in a non-contractual setting: the case of telecommunications service providers A Tamaddoni, MM Sepehri, B Teimourpour, S Choobdar Journal of strategic marketing 18 (7), 587-598, 2010 | 71 | 2010 |
The paradox of (dis) trust in sponsorship disclosure: The characteristics and effects of sponsored online consumer reviews SJ Kim, E Maslowska, A Tamaddoni Decision Support Systems 116, 114-124, 2019 | 69 | 2019 |
Comparing Churn Prediction Techniques and Assessing Their Performance A Contingent Perspective A Tamaddoni, S Stakhovych, M Ewing Journal of Service Research 19 (2), 123-141, 2016 | 61 | 2016 |
Religious belief, religious priming, and negative word-of-mouth in everyday service failure encounters R Casidy, A Duhachek, V Singh, A Tamaddoni Journal of Marketing Research 58 (4), 2021 | 31 | 2021 |
Empirical decomposition of customer responses to discount coupons in online FMCG retailing S Montazeri, A Tamaddoni, S Stakhovych, M Ewing Journal of Retailing and Consumer Services 58, 102340, 2021 | 28 | 2021 |
Managing emissions allowances of electricity producers to maximize CO2 abatement: DEA models for analyzing emissions and allocating emissions allowances M Mahdiloo, O Ngwenyama, R Scheepers, A Tamaddoni International Journal of Production Economics 205, 244-255, 2018 | 26 | 2018 |
The impact of personalised incentives on the profitability of customer retention campaigns A Tamaddoni, S Stakhovych, M Ewing Journal of marketing management 33 (5-6), 327-347, 2017 | 22 | 2017 |
Predicting Customer Churn in telecommunications Service Providers’ A Tamaddoni Lulea University of Technology, 2009 | 20* | 2009 |
Mix&Match: A Resource-Based Complaint Recovery Framework for Tangible Compensation S Stakhovych, A Tamaddoni Journal of Service Research 23 (3), 337-352, 2020 | 16 | 2020 |
Predicting season ticket holder retention using rich behavioral data A Karg, A Tamaddoni, H McDonald, M Ewing Journal of Sport Management 35 (5), 426-439, 2021 | 14 | 2021 |
The impact of advertising on market share: controlling for clutter, familiarity, and goodwill decay N De Canha, M Ewing, A Tamaddoni Journal of Advertising Research 60 (1), 87-103, 2020 | 10 | 2020 |
Customer churn models: a comparison of probability and data mining approaches A Tamaddoni, S Stakhovych, M Ewing Looking forward, looking back: Drawing on the past to shape the future of …, 2016 | 10* | 2016 |
Investigating the effect of status changes in review platforms A Tamaddoni, S Seenivasan, JI Pallant, B Skiera International Journal of Research in Marketing 40 (1), 2023 | 3 | 2023 |
Coping through Precise Labeling of Emotions: A Deep Learning Approach to Studying Emotional Granularity in Consumer Reviews A Faraji-Rad, A Tamaddoni, A Jebeli | | 2024 |
AUTHOR NOTE ALI FARAJI-RAD, ALI TAMADDONI, A JEBELI | | |