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Mai Nguyen
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Motivation and knowledge sharing: a meta-analysis of main and moderating effects
M Nguyen, TP Nham, FJ Froese, A Malik
Journal of Knowledge Management 23 (5), 998-1016, 2019
2462019
Engaging and retaining customers with AI and employee service
C Prentice, M Nguyen
Journal of Retailing and Consumer Services 56, 102186, 2020
2202020
Knowledge hiding in organizational crisis: The moderating role of leadership
M Nguyen, A Malik, P Budhwar
Journal of Business Research 139 (February), 161-172, 2022
1242022
Cognitive processes, rewards and online knowledge sharing behaviour: the moderating effect of organisational innovation
M Nguyen, A Malik
Journal of Knowledge Management 26 (4), 1241-1261, 2020
1122020
The theory of planned behavior and knowledge sharing: A systematic review and meta-analytic structural equation modelling
M Nguyen, PT Nham, VN Hoang
VINE Journal of Information and Knowledge Management Systems 49 (1), 76-94, 2019
1072019
Four-dimensional model: a literature review in online organisational knowledge sharing
M Nguyen
VINE Journal of Information and Knowledge Management Systems 51 (1), 109-138, 2021
912021
Do extrinsic motivation and organisational culture additively strengthen intrinsic motivation in online knowledge sharing? An empirical study
M Nguyen
VINE Journal of Information and Knowledge Management Systems 50 (1), 75-93, 2020
762020
Knowledge sharing and innovation capability at both individual and organizational levels: An empirical study from Vietnam's telecommunication companies.
TP Nham, M Nguyen, NH Tran, HA Nguyen
Management & Marketing 15 (2), 275-301, 2020
702020
The effect of AI quality on customer experience and brand relationship
M Nguyen, S Quach, P Thaichon
Journal of Consumer Behaviour 21 (3), 481-493, 2022
692022
How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers
M Nguyen, A Malik, P Sharma
Journal of Knowledge Management 25 (7), 1811-1831, 2021
612021
A two‐wave cross‐lagged study on AI service quality: The moderating effects of the job level and job role
M Nguyen, A Malik
British Journal of Management, 2021
602021
Impact of knowledge sharing on employees’ service quality: The moderating role of artificial intelligence
M Nguyen, A Malik
International Marketing Review 39 (3), 482-508, 2022
552022
Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism
M Nguyen, NS Siri, A Malik
Journal of Knowledge Management 26 (1), 70-87, 2021
542021
Towards a transformative model of circular economy for SMEs
Z Bing, M Nguyen, Sarm Siri, A Malik
Journal of Business Research, 2022
432022
Robotic service quality–Scale development and validation
C Prentice, M Nguyen
Journal of Retailing and Consumer Services 62, 102661, 2021
412021
Relevant, or irrelevant, external factors in panic buying
C Prentice, M Nguyen, P Nandy, MA Winardi, Y Chen, L Le Monkhouse, ...
Journal of Retailing and Consumer Services 61, 102587, 2021
402021
Reverse relationship between reward, knowledge sharing and performance
M Nguyen, C Prentice
Knowledge Management Research & Practice 20 (4), 516-527, 2022
392022
Technology acceptance model and the paths to online customer loyalty in an emerging market
N Mai, T Yoshi, N Phong Tuan
Market-Tržište 25 (2), 231-248, 2013
38*2013
A review of two psychological models in knowledge sharing: current trends and future agenda
M Nguyen
VINE Journal of Information and Knowledge Management Systems 51 (4), 533-549, 2021
312021
The current trends and future direction of digital and relationship marketing: A business perspective
M Nguyen, D Le, S Quach, P Thaichon, V Ratten
Developing Digital Marketing, 2021
232021
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